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RE: Documentation Metrics



From: David C. Merrill, Ph.D. [mailto:dcmerrill@mindspring.com]
> 1. Audience Type
> - application user
> - programmer
> - system administrator

One document may apply to some or all.

> 2. Audience Technical Sophistication
> - novice
> - beginner
> - intermediate
> - advanced

Some documents may apply to a range of technical audiences.

> 3. Accuracy
> - awful
> - poor
> - fair
> - good
> - excellent

The awful and poor sound a bit too mean-spirited.  I'd prefer a numeric
rating from 0 to 10 or something.  Actually, numeric ratings (or ranges of
them) would work well for most of the categories.

> 9. Currency
> - badly out of date
> - slightly out of date
> - up to date

There is one point to note here.  Sometimes a document becomes entirely
obsolete, not just out of date.  Something like ipfwadm being replaced by
ipchains, or a program that is no longer maintained or needed.

Craig M. Buchek
Documentation Manager
Linuxgruven


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